We have workflow pending for approval from 1 approver who left the organization , Can we change the participant in between the workflow to new approver. There are about 250 objects pending for approval.
Is it possible to change participant via Script or manually to new participant without ending workflow.
Thanks for your support.
-Sai Krishna Kommineni
out of the box there is no option that allows to do that.
In fact the persons who can click on the button are computed upfront and store in the "Workflow Instance".
The only way to my knowledge to do it is to make a script to update the Workflow Instance. In theory it work but I never tried.
In the standard workflows, there typically is a Functional Administrator role, and with a users with this role should be able to approve or progress the workflow to the next status.
Alternatively you can give your self Workflow Administrator rights and then you can re-assign users in the workflows. Change this setting in Options dialog.