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Authentication failed: Invalid JSON primitive: ERR044. (ERR044 - Session not Found : 000000000002)

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New Contributor

Authentication failed: Invalid JSON primitive: ERR044. (ERR044 - Session not Found : 000000000002)

I have problem on my MEGA Website Console like the following figure

 http://dropshots.com/fatkhulhidayat/date/2015-06-18/13:56:28

3 Replies
MEGA Partner

Re: Authentication failed: Invalid JSON primitive: ERR044. (ERR044 - Session not Found : 00000000000

Hi FHidayat
 
have you tried and restart the "Mega Site Service Provider" SSP service?
I had the same issue with the webfront end,  but a restart of the Mega SSP solved it.
New Contributor

Re: Authentication failed: Invalid JSON primitive: ERR044. (ERR044 - Session not Found : 00000000000

Hi Simmyp,

 

I already restarted the MEGA SSP Services, but the problem still occurred, now this issue already handled by MEGA Support team, thanks 

DEB
Occasional Contributor

Re: Authentication failed: Invalid JSON primitive: ERR044. (ERR044 - Session not Found : 00000000000

Hi,

 

Just in case someone else experience it again.

 

I Have experience the same problem today. I managed to solve it by restarting the host server of the default website MEGA and IIS Manager.