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Generation of huge word documents in MEGA HOPEX

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New Contributor

Generation of huge word documents in MEGA HOPEX

Dear all,

I tried to follow the solution to "big document generation" issue as describe in this link:http://community.mega.com/t5/custom/page/page-id/mega-kb-solution?sid=50120000000mr6LAAQ

Unfortunately, I can't apply the configuration required because the options are locked in grey although I have all the access and admin rights.

 

Image of the option locked

 

MegaBug2.JPG

 

My user access

MegaBug1.JPG

Can anyone help?

Best regards,

1 Reply
Contributor

Re: Generation of huge word documents in MEGA HOPEX

That option is locked for change in the Mega application

 

You will need to use the Administration console - Environment -> Users->Manage. You can unlock it or enable it as a default option.

 Capture.PNG