Hi, I work in a retail bank and we just bought Hopex Mega Enterprise Architecture and I want know what is the best way, the best concept to represent channel in a tool. For exemple, our channels is a Internet Banking, where the clients does transfers, payments, loans... Mobile Banking, the same transactions in a smartphone, Agencies, a phisical place to do this transactions and others. Thank you!
I am certainly not yet an expert with Mega, but here's a quick thought...
Have you considered modeling your Channels as different Lines of Business?
From an Application Portfolio Management perspective, the advantage would be to allow you to easily associate those Applications that serve that Line of Business.
As a follow-up - take a look at the ability to model multiple "Sub Business Line" under the Characteristics panel of the Hierarchy Views > Applications > Business Lines > (for a given Business Line entry)