With so much positive, forward momentum, we’re left feeling excited and optimistic about 2019 and the role enterprise architecture will play in business. Before we bid farewell to this year, let’s recap MEGA’s top 10 most popular blog posts selected by our readers.
As efficient and agile competitors enter the market and force existing business to digitize, speed of delivery becomes a top priority, and agile methodologies become the solution. Enterprise Architecture can be a crucial facilitator of change in this digital era, but is it able to keep-up with the pace of change?
By using enterprise architecture, IT departments can capture business needs through a business capability approach. They can engage with the business to understand how IT assets support the transformation of business capabilities and build an IT roadmap that efficiently support the transformation of the business.
Discussions about customer journey mapping often focus on an end game of improving the customer experience. But that’s not why leading companies invest in customer journey mapping; it isn’t the final goal for businesses.
Constant change is the new normal. While this is true in so many facets of today’s world, this is particularly the case in business. Rare is the large enterprise that is not struggling with the dual imperative to improve customer experience and to increase the value of the product or service that is being offered. Business models are under attack by more nimble and well-funded new entrants who are able to leverage social media to establish overnight brand identity and build a tribe of followers.
Customer-centric marketing and business strategies have been on the rise for years, but one of the biggest business transformations to come this year will be the role enterprise architecture plays in customer experience. Savvy business leaders looking for ways to accelerate their companies’ growth and win customer loyalty will turn to EA for help designing customer-centric business models and strategies.
Has “customer journey” become one of these cliched and over-used phrases – a quick Google search of the term currently generates just under 23 million results in less than half a second – or is it worthy of its popularity?
Adoption of the ArchiMate standard by the enterprise architecture world has grown rapidly in recent years. At the end of 2017 it made yet another step forward when it was approved by NATO for use with the NATO Architecture Framework. What are the reasons for ArchiMate’s rise in popularity?
Whether you’re looking to implement a tool that will solve one specific challenge or roll-out an enterprise-wide solution, there are important questions to answer and many issues to consider before selecting the best tool for your company. To get you started on your path to success, here are 3 steps to help you select the right EA tool for your organization.
It takes support from senior leadership and the right enterprise architecture tool to create an EA program that becomes a powerful driver of growth, innovation, and business strategy. Fannie Mae has seen great success with their EA program illustrating that when done right, EA can help companies overcome some of their greatest challenges.
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Thanks to all our readers and bloggers!
And you, what was your favorite blog post of the year? Do you have any topics you’d like to see us cover in 2019? We’d love to hear from you so please share your thoughts with us and let us know what you’d like to read more about next year.