Reviews submitted by MEGA users and verified by Gartner include, for instance:
“This is an excellent software, it is ideal to be able to manage a company in the best way.
For my work team and for my Hopex has been very helpful and the experience has been quite good, I think it is very useful and has a large number of tools to manage everything in a more enjoyable way, many operations are done a little easier with this software, the analysis of the information is reliable, it is really worthwhile and we like it,” Project Specialist in the Retail Industry.
We are using the ITPM and the BPA module of HOPEX. The tool embeds lots of great feature out of the box thus it made our global application inventory an easy exercise plus there are lots of out of the box reports and dashboards,” Group Senior Enterprise Architect in the Services Industry
It is excellent, it has been very helpful when molding, evaluating and applying layers of information, projects, etc. has been a great ally at the time of making decisions and improving the efficiency of the processes – Junior Lawyer in the Finance Industry
This recognition is especially meaningful to us since it comes from our customers and rewards our efforts to help them adapt to rapidly changing market conditions and meet their business goals.
According to ratings submitted on Gartner Peer Insights Customers’ Choice platform, users are highly satisfied with HOPEX’s capabilities and performance, as well as services and support provided by MEGA throughout the projects.
MEGA’s methodology for enterprise architecture is based on a pragmatic approach focused on real customer use cases. The solution can then be customized to customer needs and the project is implemented to quickly generate business value for customers.
MEGA has invested in a customer-centric approach with increased focus on customer success, satisfaction and loyalty. To be as close as possible to customers' needs and deliver the best possible experience, MEGA has created the MEGA Community with privileged access to customers for support services, a forum and an ideation module.
Accessible to all customers, the Ideation module gives the possibility to propose ideas to improve the product and to vote for ideas submitted by other members. Then, the MEGA Lab develops the most popular features based on customers’ votes in the community.
This collaborative approach is complemented by MEGA’s Customer Advisory Board. This panel is composed of involved customers who meet quarterly and provide feedback on how they are using the product in real-time.
Further, MEGA is constantly seeking and collaborating with customers to understand how to refine the product’s usability to ensure the same simplicity and User Experience (UX) as those IT professionals experience with consumer applications.
Being voted “2020 Gartner Peer Insights Customers’ Choice for EA Tools” is validation that all these efforts are paying off and being recognized by our customers.
Gartner Peer Insights Customers’ Choice constitutes the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
The Gartner Peer Insights Customers’ Choice badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.