Whether you buy tickets online or make purchases on the web, technology has dramatically changed the way we interact with companies for good. Only companies that succeed in changing their relationships with customers will thrive in this digital world because customers are all expecting a superior service.
And it’s no accident if Amazon acquired Whole Foods: Amazon will introduce the best practices of a digital company in terms of customer experience and operational efficiency to a brick-and-mortar company. This represents a typical example of business digitization, and Amazon and Whole Foods are no exceptions.
With this in mind, we are introducing a new release of our software - HOPEX - to help large companies drive their business & IT transformation, from planning and strategy definition up to execution through data privacy management with GDPR. Thanks to its collaborative platform, this new release strengthens the support of various business roles such as business architects, business analysts, IT architects, IT portfolio managers as well as data privacy officers.
It has always been a challenge to close the gap between strategy and execution, and align strategic objectives with capabilities, projects and IT assets. Within the solution, users can build projects to support the planned business capabilities and company objectives. They can assess the impact of current projects to the architecture and can even reprioritize projects and deliverables due to unplanned changes such as budget restriction. IT leaders can also create projects to transform the IT landscape. They can determine IT assets impacted by projects, get visibility on costs and plan future investments.
Large companies struggle with redundant IT assets stemming from previous mergers & acquisitions or organic growth, as well as a lack of visibility into their IT assets. The solution helps create IT rationalization projects once IT leaders have identified the IT assets that need to be transformed or removed. It leaders can compare projects within portfolios and create multiple scenarios or what-if analysis by accepting or rejecting projects within portfolios.
The integration of Cast Highlight into our solution enable users to get new metrics on software code such as technical debt and cloud readiness. It helps IT leaders streamline even further the IT portfolio by migrating applications to the cloud.
Many good ideas can get lost because companies often don’t have a collaborative platform where employees can share their ideas, or because they lack a formal review process.
With our new ideation module, innovation managers can create Ideation campaigns to collect new ideas on any business topic among end users. Reciprocally, end users can provide new ideas and improvements on specific items such as applications, capabilities and processes. Ideas can be attached to any relevant architectural item and can be assessed using evaluation criteria. Once an idea has been assessed and approvedit is turned into a project.
With technology, companies need to be more innovative and release products at a faster pace to adjust to continuous market changes. On the other hand, many IT departments are not able to properly plan their IT investments and don’t necessarily have the tools or the methods to align with business needs.
With this solution, IT strategists, application architects and technology architects can now work collaboratively to better support IT transformation and innovation. IT strategists assess business and IT alignment through capability maps, build the IT roadmap, and define projects to transform the IT landscape. Application architects use a service oriented architecture to efficiently describe the current and future application architecture, how applications or micro-services interact with one another and their technical deployment. Technology architects describe the infrastructure using up-to-date technologies such as cloud, virtualization and IOT.
With the General Data Privacy Regulation (GDPR), there is an urgent need for companies to change the way personal data is processed and managed. And, this impacts the entire organization. Data Privacy Officer and compliance stakeholders can assess the General Data Privacy Regulation (GDPR) needs, generate required documentation, and centrally manage compliance changes for the entire business with HOPEX GDPR. They can manage data privacy compliance in a simple and structured way that does not impede business operations. In conjunction with other HOPEX products, organizations can transform their processes, applications and systems, and drive compliant-by-design products and services without sacrificing market agility. This enables to create a true competitive advantage by integrating data privacy into digital transformation.
With business and IT transformation programs impacting the whole organization, one of the main challenges is to make sure that everyone works together towards the same goal. Our HOPEX platform now incorporates advanced collaborative features such as review notes that embed a chat functionality which greatly improves work efficiency, social features such as “Like”, “Hashtags”, subscription to HOPEX artifacts, and a dedicated activity pane to follow subscribed items. These new collaborative features enable organizations to break down information silos, better exploit synergies, and pool efforts.