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COVID-19: A message from MEGA International CEO, Lucio de Risi

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Since the outbreak of the coronavirus, we have been closely monitoring the development related to the epidemic and taking appropriate actions. Keeping our people safe and well is of paramount importance. To that end, and based on the recommendations and advice of the relevant health and government authorities, most of our employees are working remotely and we are organized to continue to provide reliable and consistent services to our customers.

 

  • Our Technical Support representatives located across the globe continue to respond to our customers with the usual high standard.
  • Our Professional Services team is fully equipped to perform activities remotely. We have seen no significant impact to customer projects, even when an onsite delivery had to be ‘converted’ to a remote session.
  • Our SaaS deployments rely on the Microsoft Azure Cloud infrastructure, and our Cloud Services team is fully operational.

 

Our main focus is on the health and safety of our employees, suppliers, customers and everyone we work with.

MEGA has a robust Business Continuity Plan in place to guide us in case of an incident or major crisis and I’m very proud to see MEGA employees’ commitment across the globe to ensuring business continuity as well as high-quality customer service.

I do monitor the situation daily and we will adapt to this rapidly changing environment to ensure that, all together, we can go through this crisis with no discontinuity in our customers’ business. If you have concerns or questions do not hesitate to reach out to us by contacting your usual MEGA representative or through any of our regular channels.

 

Stay healthy and safe,
Lucio de Risi
CEO of MEGA International

9295
0
Comment

Since the outbreak of the coronavirus, we have been closely monitoring the development related to the epidemic and taking appropriate actions. Keeping our people safe and well is of paramount importance. To that end, and based on the recommendations and advice of the relevant health and government authorities, most of our employees are working remotely and we are organized to continue to provide reliable and consistent services to our customers.

 

  • Our Technical Support representatives located across the globe continue to respond to our customers with the usual high standard.
  • Our Professional Services team is fully equipped to perform activities remotely. We have seen no significant impact to customer projects, even when an onsite delivery had to be ‘converted’ to a remote session.
  • Our SaaS deployments rely on the Microsoft Azure Cloud infrastructure, and our Cloud Services team is fully operational.

 

Our main focus is on the health and safety of our employees, suppliers, customers and everyone we work with.

MEGA has a robust Business Continuity Plan in place to guide us in case of an incident or major crisis and I’m very proud to see MEGA employees’ commitment across the globe to ensuring business continuity as well as high-quality customer service.

I do monitor the situation daily and we will adapt to this rapidly changing environment to ensure that, all together, we can go through this crisis with no discontinuity in our customers’ business. If you have concerns or questions do not hesitate to reach out to us by contacting your usual MEGA representative or through any of our regular channels.

 

Stay healthy and safe,
Lucio de Risi
CEO of MEGA International