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environment not appearing in the webclient

Dhanya
New Contributor

Hello All,

There was an exsiting environment reference in MEGA, and now we added references to 2 environments which are in different database server. When the MEGA is opened through windows front end, we see all the 3 enviroments in the dropdown, but the same when we open the same through webclient we do not see the reference to the 2 environments (recently added).
no enviroment dropdown in webclientno enviroment dropdown in webclientenvironment in windows front endenvironment in windows front end
Is there something we are missing for it to appear in the webclient ?

1 Reply

jhorber
MEGA
MEGA

Hello

 

Maybe the SSP was not restarted since the new environbments were referenced?

 

Anyway, there can be many causes

See this KB for hints http://community.mega.com/t5/custom/page/page-id/mega-kb-solution?sid=501D00000012WU3IAM

 

Jerome