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Suspended Diagram

MEGA Partner

Suspended Diagram

Hi,

 

HOPEX V2 CP 4

 

I have an issue where user was modelling and then the diagram was greyed out and suspended (Screenshot attached).

 

User has seen this error couple of times and it has been happening in different processes.

 

Any idea what could be the reason?

 

Regards,

Asim

2 REPLIES
Highlighted
Frequent Contributor

Re: Suspended Diagram

Hi Asim,

 

We have noticed this too, often when trying to cut objects from a diagram. Not sure if HOPEX "suspends" the diagram while it's querying the database before executing the user action. We've seen this mainly when cutting one or more objects that appear on many diagrams/relationships with other objects. One thing I did notice in our "Cut" case: when I right-clicked on the object and selected "Cut" right away, the diagram was suspended and didn't recover. When I right-clicked on the object, and waited for the contextual menu to fully load, the cut operation would be much quicker.

 

Philippe

MEGA Partner

Re: Suspended Diagram

Hi Philippe,

 

Thanks for reply.

 

In my case, user doesn't seem to perform any particular action which is causing this "Suspended" mode. I am not sure even if this is happening due to "Cutting" an object, this behaviour is expected to ensure protection of objects?

 

Regards,

Asim