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HOPEX V2 Diagramme Access

SOLVED
Occasional Contributor

HOPEX V2 Diagramme Access

Hello,

since we have changed license we find that certain diagrams are no longer accessible to us which should not be the case since we have changed our licenses for the same by adding other licenses.
Could you tell us where this might come from? 

1 REPLY
Highlighted
Contributor

Re: HOPEX V2 Diagramme Access

Hi,

 

is this happening after an upgrade to V2? We noticed that after upgrading to V2, we weren't able to view Strategic Model Diagrams or Objective Alignment Diagrams. I believe the license required for those had been deprecated, and needed to be restablished in our license key.