cancel
Showing results for 
Search instead for 
Did you mean: 

AD Link problems

Contributor

AD Link problems

Hi, we migrate to MEGA V2 but we are getting some issues regard Active Directory authetication. 

 

We made the link of a user with his active directory account activating windows authentication mode but when the user try to loggin into MEGA a error is displayed and it said that the password is incorrect. 

 

 

1 REPLY
MEGA

Re: AD Link problems

Hi,

 

I'd be happy to provide you with assistance! This type of issue is probably best addressed with creating a case via the case mechanism on this community website but we can give it a try here Smiley Happy. Could you please provide me with feedback on the following questions:

 

1. What specific version of Hopex V2 are you attempting the user authentication change on?

2. What "Front-end" are you testing the login against... Web or Windows?

3. When you attempt to leverage "MEGA" authentication, are you successful with the login process in Web/Windows front-end?

4. When you set up a different user, does that user encounter the same behavior?

 

Thanks!