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Business & IT Transformation Blog
Read expert views on the newest business and IT transformation trends.
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IT Strategy Delivery

Refocus your IT budget on innovation while cutting costs

In just ten years, the five largest companies by market capitalization have totally changed. In 2006, it was Microsoft, Exxon Mobil, General Electric, Citigroup and Shell Oil. Now it is five tech companies: Apple, Alphabet (Google), Microsoft, Amazon and Facebook.

gabrielg
11 May 2017
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Digital Transformation

The Wrong Way to do Customer Journey Mapping

Every company that hasn’t already done customer journey mapping is planning to do it soon … it is standard practice in digital transformation.

But, it is surprising to see so many companies make common errors that lead to wrong conclusions from their customer journey maps. These errors put them at risk for poor decisions that can affect customer relationships and the bottom line.

dhebda
9 May 2017
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Digital Transformation

Blockbuster or Netflix – Which One Are You?

How would you describe the difference between these two groups of companies?

  • Amazon, Airbnb, Netflix, Uber, Facebook, Snapchat
  • Yellow Cab, Borders Books, My Space, Filene’s Basement, Blockbuster, Polaroid

If you said that the first group used newer technology, you’d be partially right. But, if you said the first group used newer technology in an innovative way, while there was an innovation lag for the second, you’d really hit the mark.

dhebda
4 May 2017
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Digital Transformation

Inventing the Future is a Team Game – part 2

In the second of my two-part blog series, I will look at the challenges of team communication, sharing information and collaboration that can hold an organisation back.

EMcSheffrey
27 April 2017
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Digital Transformation

Inventing the Future is a Team Game

Who doesn’t want to know what the future will look like?

Science fiction often portrays possible futures that are based on real or imagined technological advances. Sometimes it hits the mark and sometimes it doesn’t. Sci-fi of the 1980s gave us the term “cyberspace”, but we are still waiting for our flying cars and hoverboards.

EMcSheffrey
20 April 2017
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IT Strategy Delivery

Assess IT rationalization projects from business and financial perspectives

As an IT leader, you’re asked to lower IT costs, but you may lack the necessary visibility into your IT landscape or the complete information needed to prioritize IT cost reduction projects.

gabrielg
7 April 2017
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