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Business & IT Transformation Blog
Read expert views on the newest business and IT transformation trends.
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Digital Transformation

Winning and retaining fans in Formula E motorsport

I'm a huge motorsport fan. I love attending small, local race meetings and the feeling of involvement you get by being able to wander around and engage with the teams in the pits and around the circuit. 

ajpbradley
13 July 2017
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Digital Transformation

Digital Business: From Big Foot to Giant Squid

For several years, Gartner has spoken about digital business and all the associated benefits that it brings. From improved customer engagement to IoT (Internet of Things) to artificial intelligence, sometimes reading Gartner research felt like reading a script for a sci-fi movie. While some super-sized organizations and digital-born companies were able to embrace these things from the start, many traditional businesses struggled to get past “keeping the lights on” to find their way to digital innovation.

mhebda
29 June 2017
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illu-blog-API.jpg
Digital Transformation

API, SOA and why history doesn’t always repeat itself

There’s currently a debate about APIs and SOA … whether APIs are just a more modern version of SOA or whether there are significant differences. More important than the differences, similarities or the history … how are businesses using APIs to generate new revenue streams?

nbetbeder
15 June 2017
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Digital Transformation

Capabilities, bigger pictures and London’s calling

I spend quite a lot of my time travelling around the UK & mainland Europe speaking to clients who want to undergo some form of organisational transformation. One thing I’ve noticed over the last few years is that people are increasingly talking about “capabilities”. The more I hear this the more I worry about the direction from which much of this transformation work is being steered.

ajpbradley
2 June 2017
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Digital Transformation

Can Business Transformation Decrease Risk?

Whether businesses seek to respond more quickly to a market, drive disruption in a market, or even create a new market, they must leverage technology and manage risk to be successful. 

dhebda
16 May 2017
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Digital Transformation

The Wrong Way to do Customer Journey Mapping

Every company that hasn’t already done customer journey mapping is planning to do it soon … it is standard practice in digital transformation.

But, it is surprising to see so many companies make common errors that lead to wrong conclusions from their customer journey maps. These errors put them at risk for poor decisions that can affect customer relationships and the bottom line.

dhebda
9 May 2017
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