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Blog - Event
News and thoughts about upcoming events.
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Customer Journey Mapping

[Webinar Follow-up] Customer Journey Mapping: Shaping Customer Experience

MEGA's recent webinar, Customer Journey Mapping: Shaping Customer Experience, explored steps for creating winning customer journey maps that enrich customer experience and strategies for connecting customer journey maps to processes, IT systems, business requirements, and business capabilities.

ElsbethMcSorley
9 February 2018
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