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Blog EN - Business & IT Transformation
Read expert views on the newest business and IT transformation trends.
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Risk Management

What does the Newlywed Game mean for Internal Audit?

 

 

Valentine’s day is nearly upon us. If GRC was a marriage, then Risk & Control would definitely be both spouses. While love and relationships are a little bit different to running an organization, having a check-up on how things are going is always guaranteed to pay off. And whilst the stakes are different, the methods used to carry out said check-up are actually quite similar… Let's explore one of these methods most commonly known as the Newlywed Game.

mrodriguez
a week ago
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274
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Business Transformation

What business leaders can learn about customer journey mapping from Super Bowl LII

Super Bowl LII is fast approaching and the excitement is growing as football fans get ready to watch the Philadelphia Eagles play the New England Patriots to decide the league champion for the 2017 NFL season. On February 4 at the U.S. Bank Stadium in Minneapolis, Minnesota, the 52nd Super Bowl will bring two top-tier, elite teams to the field to battle for glory and the title Super Bowl Champion.

mhebda
3 weeks ago
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453
illu-blog-cjm.jpg
Business Transformation

[Customer] Love is a Battlefield

In an increasingly connected digital world, the adage – it’s not the destination, it’s the journey – takes on new meaning. What once conjured memories of family holidays past, the journey, specifically the customer journey, now defines the path of engagement between a business and its customers, and sets the course for the customer experience.

LeahTucker
4 weeks ago
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573
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Business Transformation

3 Must-Remembers Before You Begin Customer Journey Mapping

Discussions about customer journey mapping often focus on an end game of improving the customer experience. But that’s not why leading companies invest in customer journey mapping; it isn’t the final goal for businesses.

smyers
18 January 2018
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692
Holmes original enterprise architect.jpg
Digital Transformation

Sherlock Holmes – the original enterprise architect?

Sherlock Holmes had a keen ability to see minute details often overlooked by other investigators, but also possessed a unique capability to stitch together clues and apply context to arrive at the correct answers that eluded others.

dhebda
21 December 2017
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1002
MEGA Santa Claus is GDPR.jpg
Risk Management

Santa Claus Is Coming To Town – GDPR Remix

 "You better watch out, You better not cry, Better not pout, I’m telling you why: Santa Claus is coming to town...". As the holidays approach, we might just all be humming this tune. However, getting the second verse right next year will prove a little problematic for Saint Nick: making a list, checking it twice and finding out who has been naughty or nice will be governed by a strict set of rules specified in the General Data Protection Regulation (GDPR). Thankfully, Santa has just the right IT elves to do the job...

mrodriguez
14 December 2017
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957