The role of the enterprise architect has undergone an evolution where it’s now more customer-centric and digitally-driven. We see evidence in the changing definition of what Forrester1 describes as the main goal of an enterprise architect in 2012 vs. today.
By strengthening communication and collaboration across business lines and building a robust, forward-looking EA program, [EA Professionals are] transforming business technology strategies to drive innovation and flexibility for the future.
Enterprise Architecture Professionals have to shift their focus from technology standardization and cost reduction to customer-driven technology capabilities. To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; utilize agile, stakeholder-driven methodologies; and adopt wider people, process, information, and technology competencies.
The major changes from 2012 to 2016 are related to the constantly-changing enterprise ecosystem. 4-5 years ago, EAs were mostly dedicated to documenting their internal ecosystem – technologies, capabilities, processes – and standardizing this information so that decisions could be made based on comprehensive and accurate information. Now, the role (and the ecosystem) has expanded to include external factors – customer experience, competition, threats – that help create to get a clear picture of how digital can be woven into the fabric of your organization’s DNA, and what needs to happen to get it done.
As a customer-driven, future-oriented architect, your job has always been to support smart decisions, and the job of EA has evolved into giving you the transparency you need to be confident, informed, and ready at a moment’s notice – because we all know digital is here to stay, and in order to survive, and thrive, there’s no choice but to embrace it. We’ve developed a series of eBooks that are centered around helping you manage digital transformation. The first part – Capturing Digital Strategy Using Enterprise Architecture – gives tips on ways to incorporate business strategy, drivers of change, and business objectives into your digitally-centered EA framework using a capability-based approach.
source - 1- Forrester